INFORMATION TECHNOLODGY OF EVALUATION OF WORKLOAD OF MEDICAL WORKERS OF DENTAL CLINIC AS A TOOL FOR MEDICAL STAFF PLANNING
DOI:
https://doi.org/10.32782/2077-6594.4.1.2021.247002Keywords:
workload indicators of employees, information technology, information-analytical system, staffing, dental clinicAbstract
The aim of the study is to develop technology for information and analytical support of decision-making processes on the distribution of workload among employees of the dental clinic.
Materials and methods. In the course of the research general scientific and mathematical methods have been used: analysis and synthesis, system approach, methods of mathematical modeling, etc. The research is based on models and methods of evaluating the performance of medical staff.
Results. In the course of the study, an information-analytical system for evaluating the performance of medical staff of dental clinics has been designed. The analytical core of the developed system consists of models and methods for assessing the human resources of the health care institution. The analysis of indicators of dental clinic employees activity includes comparison of standard and actually fulfilled credits.
Conclusions. According to the results of calculations, it is possible to perform an analysis of the distribution of labor costs of employees for different services. The result of comparing the actual and regulatory workload of employees may be the development and adoption of management decisions to expand staff, retraining, expanding the number of services provided by clinic staff and more.
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